FAQs
1. Who is Intellismart Technology, and what do you do?
Intellismart Technology Inc. is a leading provider of innovative technology solutions, specializing in Professional Audio-Visual Solutions, Auxiliary & Security Solutions, Building Management Systems, ICT, Air Conditioning Solutions, Automation Systems, Wiring Devices, QSR Solutions, and Lighting Solutions. We also offer retail telco products and distribute other tech brands, delivering high-quality solutions tailored to various industries.
2. What industries do you serve?
We cater to multiple industries, including corporate offices, Hospitality, Retail, Healthcare, education, real estate, industrial, quick-service restaurants (QSR), Automotive, Banking & Financial Services, Business Processing Outsourcing, Ecommerce, IT & Electronics, Education, Entertainment, Recreation, Gas, Chemicals, Mining, House of Worship, Religious, Manufacturing, Pharmaceutical, Utilities, and Transportation and Logistics.
3. Where is Intellismart Technology located?
Our Head Office is located in 12 Catanduanes Street, Brgy Paltok West Ave., Quezon City, Philippines 1105 and Cebu Office in Units 02A-02B Pacific Square Bldg., F. Cabahug St., Mabolo, Cebu City 6000, but we operate nationwide, providing services across various locations.
4. How can I contact your team?
- Phone: Head Office: +632 8350 5986 (loc. 348) | +632 8352 0377
Cebu Office: (032) 255 2678
- Email: sales@intellismartinc.com
- Website Contact Form: intellismartinc.com
- Social Media Channels: Facebook – IntelliSmart Technology Inc.
Instagram – Intellismart Tehcnology Inc.LinkedIn – IntelliSmart Technology Inc.
Products & Solutions
What types of technology solutions do you offer?
We offer a wide range of technology solutions, including: Lighting Solutions, Automation Systems, Wiring Devices, Air Conditioning Solutions, ICT, QSR Solutions, Building Management Systems, Auxiliary & Security Solutions, Professional Audio-Visual Solutions
What types of Professional Audio-Visual (Pro AV) solutions do you provide?
We design and install AV solutions for conference rooms, function halls, stadiums, control rooms, digital signage, video walls, and entertainment venues, ensuring top-quality audio and video performance.
Do you offer AV system maintenance and support?
Yes, we provide ongoing maintenance, technical support, and system upgrades to keep your AV systems performing optimally.
Auxiliary & Security Solutions
What security solutions do you offer?
We provide CCTV surveillance systems, access control, biometric authentication, alarm systems, and intelligent video analytics to enhance business security.
Do you provide fire detection and alarm systems?
Yes, we offer fire detection, alarm, and suppression systems that comply with safety regulations to protect your business.
Building Management Systems (BMS)
What is a Building Management System, and how does it work?
A BMS automates and monitors key building operations such as HVAC, lighting, security, and energy management, optimizing performance while reducing costs.
Can a BMS be customized for different business types?
Yes! We tailor our BMS solutions to commercial buildings, hotels, hospitals, malls, and industrial facilities, ensuring efficient building operations.
ICT Solutions
What ICT solutions do you provide?
We offer network infrastructure, structured cabling, data centers, cloud solutions, cybersecurity, and IT support to ensure smooth business operations.
Do you install networking equipment?
Yes, we supply and install routers, switches, firewalls, access points, and data storage solutions to create a reliable and secure IT network.
Air Conditioning Solutions
What air conditioning systems do you install?
We provide VRF/VRV, split-type, ducted, and centralized air conditioning systems for residential, commercial, and industrial spaces.
Do you offer maintenance and repair services?
Yes! We provide preventive maintenance, repairs, and system upgrades to keep your air conditioning running efficiently.
Automation Systems
What automation solutions do you offer?
We provide Smart Office, Smart Home, and Industrial Automation for lighting, security, HVAC, and energy management, making operations more efficient.
Are your automation solutions scalable?
Yes, our automation systems are fully scalable, allowing businesses to expand and upgrade as needed.
Wiring Devices
What wiring devices do you provide?
We offer electrical outlets, switches, circuit breakers, conduits, and cable management solutions for safe and reliable electrical distribution.
Do you have smart wiring devices?
Yes, we offer smart switches, dimmers, and power outlets that can be controlled via mobile apps or voice assistants.
QSR (Quick Service Restaurant) Solutions
What solutions do you provide for QSRs?
We offer POS systems, digital menu boards, self-ordering kiosks, drive-thru communication systems, and automated payment solutions.
Can your QSR solutions integrate with existing restaurant management software?
Yes! Our solutions can be seamlessly integrated with your restaurant’s POS and inventory management systems.
Do you provide analytics and reporting for QSRs?
Yes! Our systems provide real-time sales tracking, customer analytics, and inventory monitoring to optimize restaurant operations.
Lighting Solutions
What types of lighting solutions do you offer?
We provide architectural, decorative, outdoor, industrial, and smart lighting solutions for different business needs.
Do you offer smart lighting controls?
Yes! Our lighting solutions include motion sensors, dimming controls, and remote operation.
Do you provide custom solutions tailored to my business needs?
Yes, we offer fully customized solutions based on your business requirements. Our team will assess your needs and recommend the best technology to enhance your operations.
How do I know which solution is right for my business?
Our experts can provide a consultation to analyze your business needs and recommend the most effective solutions. You can also explore our product categories on our website.
Do you offer product demonstrations or consultations?
Yes, we offer product demonstrations and consultations to help businesses understand how our solutions work. Contact us to schedule an appointment.
Ordering & Pricing
How can I request a quote?
You can request a quote through our website, email, or by calling our sales team. We will provide a customized proposal based on your requirements.
Do you offer bulk or enterprise pricing?
Yes, we offer bulk and enterprise pricing for businesses and large-scale projects. Contact our sales team for special rates and pricing structures.
What payment methods do you accept?
We accept various payment methods, including bank transfers, credit/debit cards, and online payment platforms.
Are there any ongoing promos or discounts?
We periodically offer promotions and discounts for our telco products. Follow us on social media or subscribe to our newsletter to stay updated.
Installation & Support
Do you provide installation services?
Yes, we provide professional installation services for all our solutions, ensuring seamless integration into your business or home.
How long does installation usually take?
Installation time varies depending on the project size and complexity. We provide estimated timelines during consultation.
What support options do you offer after installation?
We offer technical support, maintenance services, and troubleshooting assistance to ensure your system operates smoothly.
Who do I contact if I experience technical issues?
You can contact our support team via phone, email, or our online support portal.
Warranty & Maintenance
Do your products come with a warranty?
Yes, all our products and solutions come with a standard warranty. Warranty terms vary depending on the product and service.
How do I request repairs or maintenance?
You can request repairs or maintenance by contacting our support team through email or phone. We also offer service contracts for ongoing support.
Can I extend my warranty or service coverage?
Yes, extended warranties and service agreements are available for select products and solutions. Contact us for more details.
Business & Partnerships
Do you work with resellers or distributors?
Yes, we partner with resellers and distributors. If you are interested in becoming a partner, please contact our business development team.
Can I partner with Intellismart for a project?
Absolutely! We collaborate with businesses, contractors, and organizations on technology projects. Reach out to us to discuss potential partnerships.
Do you offer training for businesses using your solutions?
Yes, we provide training sessions to ensure businesses maximize the use of our solutions effectively.
General Inquiries
Where can I find updates on your latest products and services?
You can visit our website, follow us on social media, or subscribe to our newsletter for the latest updates.
Do you have a newsletter or blog?
Yes, we regularly publish industry insights, product updates, and company news through our blog and newsletter.
How can I stay connected with Intellismart on social media?
Follow us on:
- Facebook – IntelliSmart Technology Inc.
- Instagram – Intellismart Tehcnology Inc.
- LinkedIn – IntelliSmart Technology Inc.
